At Your Service Express Pool Care – Pool School Terms & Conditions
1. Introduction By enrolling in Pool School (the "Program") offered by At Your Service Express Pool Care ("Company," "we," "us," or "our"), you ("Participant") agree to be bound by these Terms & Conditions ("Terms"). Please read these Terms carefully before placing your order.
2. Enrollment & Confirmation 2.1. To enroll, Participant must place an order through our website or by phone.
2.2. Enrollment is complete when Participant receives a confirmation email from the Company.
3. Cancellation Policy 3.1. Participant may cancel their confirmed enrollment up to forty‑eight (48) hours prior to the scheduled session start time. Also includes service call, repairs or appointments.
3.2. All cancellations made within the allowed period will incur a non‑refundable cancellation fee of $35.
3.3. Cancellations made less than 48 hours before the session will forfeit the full session fee.
4. Rescheduling Policy 4.1. Participant may request to reschedule a session at any time.
4.2. Rescheduling is subject to availability and at the Company’s sole discretion.
4.3. We will make reasonable efforts to fit Participant into another session at our convenience but cannot guarantee identical time slots.
5. Session Structure 5.1. Each session is tailored exclusively to one pool: Participant’s pool described at the time of enrollment.
5.2. Sessions are private, and combining multiple Participants (e.g., friends) in the same session is not permitted.
5.3. If two people from the same household wish to attend the same session, a mandatory "Buddy Fee" of $35 applies.
6. Fees and Payment 6.1. All Program fees are due in full at the time of enrollment.
6.2. Payment methods accepted include major credit cards and electronic payment platforms as listed on our website.
7. Liability and Indemnification 7.1. Company and its representatives are not responsible for the condition, maintenance, or operation of Participant’s pool or pool equipment, whether pre‑existing or resulting from the Program.
7.2. Participant agrees to hold harmless, defend, and indemnify At Your Service Express Pool Care, its officers, employees, and agents from and against any claims, liabilities, damages, or expenses (including reasonable attorneys’ fees) arising out of or in connection with Participant’s use of the Program or any pool equipment.
8. Disclaimer of Warranties 8.1. The Program is provided "as is" without warranties of any kind, express or implied.
8.2. Company disclaims all warranties, including but not limited to fitness for a particular purpose or non‑infringement.
9. Amendments 9.1. Company reserves the right to modify these Terms at any time.
9.2. Any changes will be effective upon posting to our website or notification by email.
10. Governing Law These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.
By placing your order and receiving a confirmation email, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.